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Help
Welcome to the Help page.
Help
If you have a question, you may find it answered on this page. If you cannot find the answer to your question, please contact us using the details on the
Contact
page.
How do I log in to my training programme?
How do I enrol?
What is a promotion code?
I have had some trouble with my credit card payment. Who can help me?
How do I access my training?
Why can't I log in using the username and password I received in the email?
What if I forget my username or password?
Is it possible to change my password?
How can I update my personal details?
What do I do with the enrolment form I received by email?
I’ve lost the copy of my enrolment form. Where can I get another one?
Can I get help throughout the training?
How can I make an enquiry?
How do I print a page?
How do I use an email link with my webmail account?
What if I get a message saying that a pop-up has been blocked?
Why haven't I received an email after enrolling?
How do I add the PEI email address to my safe list?
How does the 'assessment only' option work?
